FAQs &
Terminology Guide

Your one-stop resource for questions and definitions on knee recovery.

Cold Therapy Devices & Products

Cold therapy reduces inflammation, alleviates pain, and minimizes swelling, expediting the healing process.

If used correctly, side effects are minimal. 

 It’s recommended to follow your healthcare professional’s advice. Typically, intermittent application during the first 48 hours post-surgery is common.

Regularly wipe down the exterior with a damp cloth and ensure it’s stored in a dry place. Avoid immersing the device in water. Always follow the manufacturers’ recommendations.

If instructions are followed correctly, the risk is minimal. Always have a cloth barrier between the device and the skin and monitor usage time.

Yes, we offer a comprehensive buying guide you can access here.

Hyaluronic Acid Injections

Hyaluronic Acid Injections are primarily used to alleviate knee pain associated with osteoarthritis. These injections aim to restore the joint’s natural lubrication and shock-absorbing capabilities, helping to improve mobility and reduce pain.

The effects of these injections can vary from person to person, but many treatments offer up to six months of pain relief. Some patients may need repeated injections to maintain the benefits over a longer period.

Hyaluronic Acid Injections act as a lubricant and shock absorber in the knee joint. They replicate the properties of the body’s own hyaluronan, a substance that is naturally found in healthy joints but may be lacking in osteoarthritic conditions. This helps restore smooth movement and function to the affected joint.

The treatment process usually involves a simple, in-office procedure carried out by a qualified healthcare provider. Depending on the specific product used, you may receive a single injection or a series of injections.

After receiving a Hyaluronic Acid Injection, avoiding strenuous and high-impact activities for about 48 hours is generally recommended. Always consult your healthcare provider for personalized post-injection care instructions to maximize the treatment’s benefits.

These injections generally have a minimal side-effect profile and can often be repeated safely. However, consulting a qualified healthcare provider for a complete evaluation is crucial to determine if this treatment is appropriate for you.

The primary components of most Hyaluronic Acid Injections are hylan A fluid, hylan B gel, and saltwater. These components are derived from hyaluronan, a substance that naturally occurs in the body, to offer optimal tolerance and effectiveness.

Individuals experiencing knee pain due to osteoarthritis and who have not found relief through conventional treatments like oral medications or lifestyle changes are often ideal candidates for Hyaluronic Acid Injections.

General Shipping

Orders placed by 12:00 PM EST are shipped on the same day, barring any unforeseen “out of stock” situations.

Orders placed on the weekend or after 12:00 PM EST are shipped on the following business day.

Yes, express orders placed by 12:00 PM EST will be shipped on the same day. However, if you place your order after 12:00 PM EST, it will be shipped on the next business day. Please be aware that couriers do not consider Saturday as a business day for delivery purposes.

Yes, but please provide an alternative address to expedite the shipping time.

No, all items are shipped without requiring a signature.

Shipping for USA Customers

Yes, we provide FREE SHIPPING for all USA orders exceeding $70 in value.

Most orders for USA customers are delivered within 5-10 business days.

We currently ship to the continental USA only, excluding Alaska and Hawaii.

Shipping for Canadian Customers

For Canada, we offer FREE SHIPPING on all orders exceeding $110 in value.

Orders for Canadian customers typically arrive within 5-10 business days.

We currently don’t ship to Newfoundland-Labrador and the territories in Canada.

Warranty & Returns

Due to the medical nature of our products, we are unable to process returns after a product has been shipped.

We’ll handle any issues covered under the manufacturer’s warranty and arrange for replacements as necessary.

You can contact us at cs@knee-recovery.com, and our dedicated team will provide prompt and professional assistance for your concerns.

Knee Recovery Terminology Guide

Deciphering the language of knee recovery, one term at a time.

Analgesics: A category of drugs specifically used to relieve pain, such as acetaminophen.

Anterior Cruciate Ligament (ACL): A major ligament in the knee that connects the thighbone to the shinbone and provides stability to the knee joint.

Arthroscopy: A minimally invasive surgical procedure used to diagnose and treat problems inside a joint.

Biofermentation: A process using microbes to produce substances like hyaluronic acid, commonly used in treatments for osteoarthritis.

Bursitis: Inflammation of the bursa, a fluid-filled sac that cushions areas where tendons and muscles slide across bones.

Cartilage: A firm, rubbery material that covers the end of bones in joints and serves as a cushion between bones, allowing them to glide over one another.

Chondromalacia: Softening or wear of the cartilage under the kneecap, often causing knee pain.

Cold Therapy (or Cryotherapy): The application of cold to treat injuries, reduce pain, and improve recovery.

Compression Therapy: The application of consistent pressure to the injured area to reduce swelling and improve blood flow.

Corticosteroid: A type of medication often used to reduce inflammation, commonly injected into joints to relieve pain and swelling.

Hyaluronic Acid: A substance naturally found in the body, often used in treatments to alleviate knee pain caused by osteoarthritis.

Intra-Articular Injection: An injection delivered directly into a joint space with the aim of reducing inflammation and pain.

Joint Aspiration: A procedure in which a sterile needle and syringe are used to drain fluid from the joint for diagnostic and therapeutic purposes.

Lateral Collateral Ligament (LCL): A ligament that provides stability to the outer part of the knee.

Minimally Invasive Surgery: Surgical procedures that use small incisions and specialized tools, aiming to reduce tissue damage and speed up recovery.

Medial Collateral Ligament (MCL): A ligament that provides stability to the inner part of the knee.

Meniscus: A C-shaped cartilage in the knee that acts as a cushion between the shinbone and thighbone.

Osteoarthritis: A degenerative joint disease where the cartilage that cushions the ends of bones wears down over time.

PCL (Posterior Cruciate Ligament): A ligament located inside the knee joint that connects the shinbone to the thighbone, providing stability to the back of the knee.

RICE Method: An acronym for Rest, Ice, Compression, and Elevation; a first-aid treatment for injuries.

Synovial Fluid: A thick, sticky fluid that lubricates joints and reduces friction between joint tissues.

Synovitis: Inflammation of the synovial membrane, a layer of tissue that lines the joints.

Tendonitis: Inflammation or irritation of a tendon, often caused by overuse or injury.

Total Knee Replacement: A surgical procedure where the damaged knee joint is replaced with artificial material.

Viscosupplementation: A procedure in which hyaluronic acid is injected into the knee joint to improve the viscosity of synovial fluid, aiding in reducing pain and improving mobility.